Details
Synopsis
A workplace survival guide, THE NO ASSHOLE RULE provides support and practical help for those who suffer from toxic coworkers. Robert Sutton helps identify and deal with jerks who make going to work every day a miserable experience, with examples of absolutely over-the-top behavior. Going further, he cites research findings that underscore how boorish behavior really does affect productivity, and he provides case studies of how companies like Google and Southwest Airlines have made civility a priority, instituting zero-tolerance policies for rudeness. Whether it is called interpersonal relations, or etiquette, or just getting along, it is important to wipe those miscreants from the workplace.
| Size | | Length: | 197 pages | | Height: | 8.5 in | | Width: | 5.8 in | | Thickness: | 0.8 in | | Weight: | 12.0 oz |
Industry Reviews
"If you have ever been a victim, just reading Sutton's analysis brings calm relief, empowerment, and reassurance that you're not alone."
(02/01/2007)
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