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Raving Fans: A Revolutionary Approach to Customer Service
(Hardcover, 1993) Other Editions...

Author: Ken Blanchard, Sheldon Bowles

Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and ch...
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Format: Hardcover
ISBN-10: 0688123163
ISBN-13: 9780688123161
May 1993
Publisher: William Morrow & Co
137 pages
Edition: 1
Language: English
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Synopsis
Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature and not just another program of the month.

Size
Length:137 pages
Height:8.8 in
Width:5.8 in
Thickness:0.8 in
Weight:11.2 oz


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Audio, 1993 - $1.50 Save 88%

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