Details
Synopsis
Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature and not just another program of the month.
| Size | | Height: | 7.0 in | | Width: | 4.5 in | | Thickness: | 1.0 in | | Weight: | 3.2 oz |
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