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Format: Hardcover
ISBN-10: 0412636603
ISBN-13: 9780412636608
Jul 1995
Publisher: Cengage Learning College
Edition: 2
Language: English |
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Details
| Size | | Height: | 10.5 in | | Width: | 8.0 in | | Thickness: | 1.0 in | | Weight: | 30.4 oz |
Industry Reviews
A comprehensive introduction and reference source, for managers working in companies attempting to gain ISO 9000/BS 5750 recognition of their quality system and developing a Total Quality Management culture. Key issues and current developments are explained, with the relative advantages and disadvantages of the alternative strategies objectively evaluated. Specialized techniques are explained with non-specialists in mind, so that readers can assess the situation before discussing its managerial and technical implications. Annotation copyright Book News, Inc. Portland, Or.
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