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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction
(Paperback, 1996)

Author: Robert B. Woodruff, Sarah F. Gardial
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$52.95
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Format: Paperback
ISBN-10: 1557865531
ISBN-13: 9781557865533
Jan 1996
Publisher: Blackwell Pub
338 pages
Blackwell Business Dimensions in Total Quality Series
Language: English
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$40.15 Buy! mak43402
(Feedback is 50 to 99) 100% 		New book Media Mail from OH More info
$40.35 Buy! woodysbook
(Feedback is 10,000 to 24,999) 98% 		Excellent customer service. May ship from alternate location depending on... Media Mail from ML* More info
$40.35 Buy! thebookpros
(Feedback is 100,000 to 499,999) 94% 		Absolutely New - Never Been Read - Mint Condition Media Mail from IN More info
$43.19 Buy! soundview_books
(Feedback is 100 to 499) 99% 		Soundview Books has excellent customer service! Note: Expedited shipping... Media Mail from ML* More info

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$14.99 Buy! legall
(Feedback is 100 to 499) 100% 		Media Mail from MD More info
$23.41 Buy! woodysbook
(Feedback is 10,000 to 24,999) 98% 		Excellent customer service. May ship from alternate location depending on... Media Mail from ML* More info
$31.06 Buy! thebookpros
(Feedback is 100,000 to 499,999) 94% 		Warehouse Overstock, Looks Great, No Highlights or Markings, Money Back... Media Mail from IN More info
$73.93 Buy! bwibook
(Feedback is 50,000 to 99,999) 96% 		Like new. Never opened! Satisfaction Guaranteed . Media Mail from ML*
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$26.88 Buy! alibris
(Feedback is 100,000 to 499,999) 98% 		Very good Media Mail from ML* More info
$56.62 Buy! bwibook
(Feedback is 50,000 to 99,999) 96% 		Very good used condition. Satisfaction Guaranteed . Media Mail from ML*
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$57.33 Buy! labsbooks11
(Feedback is 1,000 to 4,999) 99% 		Great customer service. Very good condition . Media Mail from ML*
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$6.40 Buy! nettextstore
(Feedback is 10,000 to 24,999) 99% 		Books have varying amounts of wear and highlighting. Usually ships within... Media Mail from ML*
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$6.82 Buy! alibris
(Feedback is 100,000 to 499,999) 98% 		Good Books have varying amounts of wear and highlighting. Usually ships... Media Mail from ML* More info
$14.00 Buy! bookgator2
(Feedback is 10,000 to 24,999) 97% 		Good Condition! Great Buy! Media Mail from ML* More info
$34.95 Buy! textbooks-now
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In general items shipped via Media Mail should arrive in 2-9 days (excluding Alaska and Hawaii) from the time of shipping
* ML=ships from multiple locations, AE/AP/AA=ships from U.S. Military location.
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Details
Series:Blackwell Business Dimensions in Total Quality Series

Size
Length:338 pages
Height:8.8 in
Width:5.8 in
Thickness:0.8 in
Weight:14.4 oz


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