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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction
(Paperback, 1996)

Author: Robert B. Woodruff, Sarah F. Gardial

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Format: Paperback
ISBN-10: 1557865531
ISBN-13: 9781557865533
Jan 1996
Publisher: Blackwell Pub
338 pages
Blackwell Business Dimensions in Total Quality Series
Language: English
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Details
Series:Blackwell Business Dimensions in Total Quality Series

Size
Length:338 pages
Height:8.8 in
Width:5.8 in
Thickness:0.8 in
Weight:14.4 oz


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