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MuzeFormatDesc: Compact Disc ISBN-10: 0375415572 ISBN-13: 9780375415579 Mar 2000 Publisher: Random House Language: English * Actual items for sale may vary from the above information and image.  I own it

Customers.Com: How to Create a Profitable Business Strategy for the Internet and Beyond (Compact Disc, 2000) Other Editions... Author: Patricia B. Seybold, Ronni T. Marshak Best Price: $77.68 List Price: $29.95 Wish List this product! Pre-order this product! Need help with this page? (2 in stock) Price Seller (Feedback) Comments Shipping Ships From $77.68 woodysbook (6888) 93% Excellent customer service. May ship from alternate location depending on... Media Mail ML* More info... $77.69 alibris_books_02 (215) 97% Very good Clean, tight. Media Mail ML* More info... * ML=ships from multiple locations, AE/AP/AA=ships from U.S. Military location. Hardcover, 1998 - Buy it now for $0.75 (Save 97%) Audio, 2000 - Buy it now for $0.75 (Save 97%) Synopsis Consultant Patricia Seybold cites real-world e-commerce successes--including American Airlines, Amazon.com, and Cisco Systems--and advises companies to steer their on-line ventures toward customer needs. Size Height: 5.5 in Width: 4.8 in Thickness: 1.0 in Weight: 8.0 oz Industry Reviews "Luckily for the frazzled Internet exec, CUSTOMERS.COM dispenses both tough love and an easy-to-follow roadmap for navigating the Internet Economy." Industry Standard - Jacob Ward (11/23/1998) Did you find errors in this product information? Submit a catalog update request now.

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