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MuzeFormatDesc: Audio Cassette
ISBN-10: 0375410406
ISBN-13: 9780375410406
Mar 2000
Publisher: Random House
Abridged
Language: English |
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* ML=ships from multiple locations, AE/AP/AA=ships from U.S. Military location.
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* ML=ships from multiple locations, AE/AP/AA=ships from U.S. Military location.
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* ML=ships from multiple locations, AE/AP/AA=ships from U.S. Military location.
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* ML=ships from multiple locations, AE/AP/AA=ships from U.S. Military location.
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Synopsis
Consultant Patricia Seybold cites real-world e-commerce successes--including American Airlines, Amazon.com, and Cisco Systems--and advises companies to steer their on-line ventures toward customer needs.
| Size | | Height: | 7.3 in | | Width: | 4.8 in | | Thickness: | 1.2 in | | Weight: | 4.8 oz |
Industry Reviews
"Luckily for the frazzled Internet exec, CUSTOMERS.COM dispenses both tough love and an easy-to-follow roadmap for navigating the Internet Economy."
Industry Standard - Jacob Ward (11/23/1998)
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