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Format: Paperback
 ISBN-10: 0072938056
 ISBN-13: 9780072938050
 May 2004
 Publisher: Irwin Professional Pub
 544 pages
 Edition: 3
 Language: English |
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Condition: Like New Seller's Comments: Customer Service Building Successful Skillf for the Twenty-First Century, 3rd Ed., Lucas
Full Description:
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