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Format: Paperback
ISBN-10: 0140245227
ISBN-13: 9780140245226
Jan 1996
Publisher: Penguin Group USA
Reissue
Language: English |
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| Size | | Height: | 7.8 in | | Width: | 5.0 in | | Thickness: | 0.5 in | | Weight: | 4.8 oz |
Industry Reviews
"The book continues in the tradition of Fisher and William Ury's Getting to Yes, but the focus is less on teaching people to negotiate in their own disputes than on how to help resolve other parties' conflicts...It offers a great deal of advice on getting conflicting parties to the table, viewing disputes from a variety of perspectives, generating creative solutions to disputes, and moving conflicting parties toward peaceful settlements...A lot of ground is covered in a relatively short book. Readers intent on resolving actual conflicts can derive a checklist of steps and considerations from the book. Experienced negotiators will find much of their intuition codified and may glean some new ideas."
Mamigonian
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